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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Howard

June 13, 2025

5  out of  5
rating by Virginia Howard
"Garrett Miyauchi has always taken the time to review any and all my insurance questions whenever I have the need. The entire staff is one of friendly caring people."
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Terry Ruelas

June 12, 2025

5  out of  5
rating by Terry Ruelas
"I received great customer service and a quick response from Caleb. He provided a reasonable insurance rate in comparison to other Insurance companies."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Caleb provided you with excellent customer service and a competitive insurance rate. We strive to ensure our clients feel valued and well-informed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
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James Miller

June 12, 2025

5  out of  5
rating by James Miller
"I let them know what kind of situation I was in, and they met my needs with no issues."
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Rachel Jerome

June 12, 2025

5  out of  5
rating by Rachel Jerome
"I've had State Farm for 13 years and I have never had a problem with them. I would recommend them to anybody."
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Barbara Cole

June 11, 2025

2  out of  5
rating by Barbara Cole
"In all the years I've been a State Farm customer, I've only talked to Mr. Miyauchi one time. I really feel like they don't care about their customers. * Especially now that Mr. Miyauchi has texted me five or six times asking for a review - NOW he cares that I exist!"
We responded:
"Thank you for taking the time to share your feedback with us. We sincerely apologize for your experience and understand how important it is for our customers to feel valued and heard. We strive to provide excellent customer service, and we regret that your interactions with Mr. Miyauchi have not met your expectations. Your concerns are important to us, and we will address this internally to ensure we improve our communication and support. We appreciate your feedback regarding the review requests. Our intention is to engage with our customers and gather insights to improve our services. We understand how this may have felt disingenuous given your previous interactions, and we apologize for any frustration this has caused. If you’re open to it, we would love the opportunity to discuss your experience further. Please feel free to reach out to us directly at 208-455-9717. Your satisfaction is our priority, and we want to ensure that you feel valued as a customer. Thank you again for your feedback, and we hope to have the chance to restore your confidence in us."
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Hector H Diaz

June 9, 2025

5  out of  5
rating by Hector H Diaz
"It has been very positive for me and for my children and have been with them 15+ years and would recommend to everyone."
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you and your children have had such a positive experience with us over the past 15 years. Your loyalty and trust mean the world to us, and we are grateful for your recommendation. We are committed to providing the best service possible, and it’s rewarding to know we’ve been able to meet your needs. If there’s anything more we can do for you or if you have any feedback, please don’t hesitate to reach out. Thank you once again for being a valued part of our community!"
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Julie Venti

June 8, 2025

5  out of  5
rating by Julie Venti
"Garrett and team - great to work with! They listen and offered different options for consideration based on needs and pricing.we highly recommend!"
We responded:
"Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience working with Garrett and the team. It’s our goal to listen to our customers and provide tailored options that best fit their needs, so we're glad to know we hit the mark. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you need anything in the future or have further questions, please don’t hesitate to reach out. We’re here to help! Thank you once again for your kind words!"
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Fredy jancarlos Huaman peralta

June 5, 2025

5  out of  5
rating by Fredy jancarlos Huaman peralta
"Muy bueno , la verdad lo recomiendo en absoluto 🫶🏽"
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu experiencia ha sido muy buena y que nos recomiendas. Tu satisfacción es nuestra prioridad, y siempre estamos aquí para ayudarte con cualquier necesidad que tengas. Si tienes más comentarios o preguntas, no dudes en contactarnos. ¡Agradecemos tu apoyo!"
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Laurisa

June 4, 2025

5  out of  5
rating by Laurisa
"I have been using this branch for over 10 yrs and have always had a good experience in my interactions with them."
We responded:
"Thank you so much for your kind words and for being a loyal customer for over a decade! We truly appreciate your trust and support throughout the years. Our team is dedicated to providing excellent service, and it's wonderful to hear that your experiences have consistently met your expectations. If there's anything we can do to make your visits even better, please don't hesitate to let us know. We look forward to serving you for many more years to come!"
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Steve Potts

June 4, 2025

5  out of  5
rating by Steve Potts
"Great people to work with. And saved a lot over previous insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Amy McCoubrey

June 3, 2025

5  out of  5
rating by Amy McCoubrey
"Service was quick and helpful! Great pricing! Thanks Caleb!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you found our service quick and helpful, and that you appreciated our pricing. Caleb will be delighted to know that his efforts made a positive impact on your experience. If you need anything else or have further questions, don't hesitate to reach out. We look forward to serving you again soon!"
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Lisa Wilcox

June 3, 2025

5  out of  5
rating by Lisa Wilcox
"Having State Farm Insurance has been amazing for so many years ! However, i wouldn't recommend just any State Farm Insurance office....you HAVE to choose Garrett Miyauchi! It's ALL about your agent! The entire office is amazing.....Lucy is my favorite! They always check in with us to ask how we are doing, not to sell something more, but because they really care. They don't treat us like 'a good neighbor ', they treat us like we're family! I feel safe, secure and protected with Garrett Miyauchi as my agent and State Farm Insurance. Thank you for always being there when I need you and for the many more years to come!"
We responded:
"Thank you so much for your heartfelt review! We are delighted to hear about your positive experiences with Garrett Miyauchi and the entire team. Building strong, caring relationships with our clients is what we strive for, and it’s wonderful to know that you feel like family with us. Lucy and the rest of our team will be thrilled to hear your kind words! Your trust and loyalty mean the world to us, and we’re committed to providing you with the best service for many more years to come. If you ever need anything, please don’t hesitate to reach out."
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Hailey Fackrell

June 2, 2025

5  out of  5
rating by Hailey Fackrell
"I’ve been with Garrett Miyauchi from State Farm for years. Every time I’ve needed something, they have always taken care of me. Highly recommend working with them for all your insurance needs!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you’ve had such positive experiences with Garrett Miyauchi and our team over the years. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. Thank you for your high recommendation! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to serve you!"
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A Keeton

May 30, 2025

1  out of  5
rating by A Keeton
"I would recommend an insurance broker over a dedicated agent representing one company. Agents are very limited in their abilities. This is not necessarily reflected poorly on the agent, their hands are tied to some extent and it corners the policy holder. Agents represent their company, therefore subject to the procedures their company dictates. As a policy holder, having an agent may give a false sense of having a person to protect your assets and your best interest. However, the security lies in the policy as it is written, alone. Shop around, get the best policy you can, afford yourself the savings up front if you can find a better value for cost with a different company, and understand that any claims are determined and decided by the company you choose. The agent themselves who sell you the policies do not give •any• added security in your protections, or coverage. It’s every policy holder for themselves. Choose your company wisely. State Farm may, or may not, be the most cost effective. Having a second claim on our homeowners due to no fault of our own, we were informed that after more than 30 years with this company that crosses multiple policies (home, life, auto, campers, etc. i.e. thousands worth) IF we filed the second claim in less than 5 years time our policy would be cancelled (non-renewed). We were stuck paying the catastrophe, or face cancellation. If you are cancelled other insurance companies will consider you high risk, coverage will be hard to get elsewhere, and you are forced to choose from these two “options” in times of need. Essentially, we might as well have paid another company a lower premium to save the thousands we’ve paid out to State Farm only to be told we have policy coverage that if we actually use, or file a claim on, would be cancelled. We have now paid thousands to repair an interior wall water line failure, ourselves. Use a Broker, save your money upfront."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Dave Wright

May 30, 2025

5  out of  5
rating by Dave Wright
"Lucy was very friendly and helpful in helping us get set up with all our insurance needs with our new place."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Lucy provided you with friendly and helpful service while assisting you with your insurance needs for your new place. Your satisfaction is our priority, and we’re glad to have been able to support you. If you need anything else, please don’t hesitate to reach out!"
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Marsha Seable

May 29, 2025

5  out of  5
rating by Marsha Seable
"We have had Garrett as our insurance agent for many, many years. We have not had a ton of claims, but when we did, it was great that we could trust and rely on Garrett. Service has always timely done. I don't even shop for another agent, because he was taken good care of us."
We responded:
"Thank you for taking the time to share your experience! We’re thrilled to hear that you’ve had such a positive relationship with Garrett over the years. Trust and reliability are crucial in insurance, and it’s wonderful to know that we’ve been able to provide that for you, especially during claims. Your loyalty means a lot to us, and we’re committed to continuing to take great care of you and your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out."
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Braeden Gray

May 29, 2025

5  out of  5
rating by Braeden Gray
"I've been with Garrett Miyauchi State Farm for almost 20 years. They're competitively priced and always give me great service. It's nice to be able to call up an actual person who I've worked with for years that can help me."
We responded:
"Hi Braeden, Thank you for your fantastic review! We truly appreciate your loyalty over the past 20 years. It’s wonderful to hear that you’ve consistently received great service and value from our team. We pride ourselves on building long-term relationships with our clients, and we’re glad that you feel comfortable reaching out to us directly. If there’s anything more we can do for you, please don’t hesitate to let us know. Here’s to many more years of serving you!"
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Raymond Griff

May 27, 2025

5  out of  5
rating by Raymond Griff
"Hannah was a pleasure and very helpful"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Hannah made a positive impact during your visit. We’ll be sure to pass along your kind words to her. We look forward to seeing you again soon! "
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Peter Trachsel

May 24, 2025

5  out of  5
rating by Peter Trachsel
"Garrett is very personable and works very hard to make sure your insurance needs are met. Great guy with great service."
We responded:
"Thank you for the fantastic review! We're delighted to hear that Garrett provided you with such personable and dedicated service. We’re proud to have him on our team and appreciate your kind words. Looking forward to assisting you again in the future! "
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Wade Harris

May 24, 2025

5  out of  5
rating by Wade Harris
"Very responsive and quick to help when needed."
We responded:
"Thank you for your great feedback! We're glad to hear that you found our team responsive and helpful. Your satisfaction is our priority, and we’re here for you whenever you need assistance. "
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Jacqueline Valdez

May 23, 2025

5  out of  5
rating by Jacqueline Valdez
"I've always had excellent service with State Farm. And I appreciate their business."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you've consistently received excellent service from us. Your appreciation means a lot, and we look forward to continuing to serve you with the best possible care! "
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Ron Nipper

May 22, 2025

5  out of  5
rating by Ron Nipper
"From the cost to the personal service received, I have only great things to say about Garrett Miyauchi and State Farm Insurance."
We responded:
"Thank you for your amazing review! We're so glad to hear that you had a positive experience with Garrett and our team at State Farm. Your kind words about our service and pricing mean a lot to us. We look forward to continuing to meet your insurance needs! "
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Ellen Miller

May 22, 2025

5  out of  5
rating by Ellen Miller
"Service was easy, quick and received a much lower quote than my previous insurance. I would highly recommend Garrett Myauchi!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you found our service easy and quick, and that Garrett was able to provide you with a better quote. Your recommendation means a lot to us, and we look forward to serving you again in the future! "
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Dana Schuck

May 21, 2025

5  out of  5
rating by Dana Schuck
"Recently I had non- renewable policy problem and State Farm was able to help me resolve the issue to my satisfaction. A New Roof was required for insurance continuation. We didn't like the idea of paying for a new roof but, by working through the process the problem was resolved. Thank You Sate Farm!"
We responded:
"Thank you for sharing your experience! We're glad to hear that we could assist you in resolving the issue with your policy and help you navigate the process. We understand how challenging these situations can be, and we appreciate your patience. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing State Farm! "
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Melissa Barr

May 21, 2025

5  out of  5
rating by Melissa Barr
"Garrett and Caleb always get anything I need taken care of! I have a business insurance for my small cleaning company and I can sometimes I can be a pain and Caleb always helps me so nicely!! I appreciate you guys!!!!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Garrett and Caleb have consistently provided you with excellent service for your business insurance. We appreciate your trust and are always here to help, no matter the challenge. Your support means a lot to us, and we look forward to continuing to assist you and your cleaning company! "